Terms of Service

1. Acceptance of Terms

By accessing or using the Clarity Medical AI platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

Clarity Medical AI provides a HIPAA-compliant, AI-assisted clinical documentation and decision-support platform designed for mental health and integrative medicine practices. The Service includes patient record management, AI-generated clinical notes, genomic-informed insights, and related tools deployed on your organization's own infrastructure.

3. Eligibility

The Service is intended for licensed healthcare professionals and authorized administrative staff within subscribing organizations. You must be at least 18 years old and authorized by your organization to access the Service.

4. Account Responsibilities

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify your organization's administrator immediately of any unauthorized use of your account or any other breach of security.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable regulations
• Attempt to gain unauthorized access to any part of the Service or its related systems
• Transmit any malicious code or interfere with system integrity or performance
• Share or export Protected Health Information (PHI) in violation of HIPAA regulations
• Use AI-generated outputs as a sole basis for clinical decisions without independent professional judgment
• Reverse-engineer, decompile, or disassemble any part of the Service

6. Clinical Disclaimer

The Service provides AI-assisted tools to support clinical workflows. AI-generated content — including notes, summaries, and insights — is intended as a supplement to, not a replacement for, professional clinical judgment. All outputs must be reviewed and validated by a licensed clinician before being incorporated into patient care decisions.

Clarity Medical AI does not provide medical advice, diagnosis, or treatment. The Service is a tool for healthcare professionals and does not establish a physician-patient relationship between Clarity Medical AI and any patient.

7. Data Ownership

Your organization retains full ownership of all patient data, clinical records, and content entered into the Service. Clarity Medical AI does not claim ownership of your data and will not use it for purposes outside of providing and improving the Service for your organization as described in your service agreement.

8. Intellectual Property

The Service, including its software, design, documentation, and all related intellectual property, is owned by Clarity Medical AI and is protected by copyright, trademark, and other intellectual property laws. Your subscription grants a limited, non-exclusive, non-transferable license to use the Service.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted or error-free access. We may perform scheduled maintenance with advance notice. We are not liable for temporary service disruptions or for factors outside our reasonable control.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Clarity Medical AI and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, including but not limited to damages for loss of profits, data, or other intangible losses.

11. Indemnification

You agree to indemnify and hold harmless Clarity Medical AI from any claims, damages, liabilities, costs, and expenses arising from your use of the Service, your violation of these Terms, or your violation of any applicable laws or regulations.

12. Termination

Either party may terminate the service agreement in accordance with its terms. Upon termination, your access to the Service will cease. Your organization may request data export prior to termination. Provisions that by their nature should survive termination will remain in effect.

13. Modifications

We may update these Terms from time to time. We will notify users of material changes via the platform or email at least 30 days in advance. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

15. Contact

For questions about these Terms, contact us at [email protected].